Pick-up service
- What does “pick-up service” mean?
- How and when do I get paid?
- How do I book a pick-up?
- How do I order Yaytrade bags?
- How does Yaytrade pick-up service work?
- Do I need to be an influencer to sell items at Yaytrade?
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Shipping related questions.
- How does shipping work?
- I haven’t received my order confirmation?
- Can I track my order?
- Which payment method does Yaytrade offer?
I want to return an item.
- My pre-loved item is flawed, what do I do?
- How do I return my pre-loved item?
- Can I return an item or swap it for something else?
- What happens if I don’t collect my package from the DHL Service Point?
Becoming a member.
Creating my own ads
- What does it cost to sell on Yaytrade?
- How do I create an ad?
- What do I need to post an ad for an expensive item?
- Can I edit an ad?
- How do I delete an ad?
The fine print
- Where can I read your General Terms and Conditions?
- Does Yaytrade offer any kind of insurance policies for items and services?
- How am I taxed?