Items you send in must meet our standards to be accepted. Here is a basic guideline to help you decide what to include.
- Only pack clean freshly laundered items with no stains
- All fasteners must be present and in working order, eg. zipper, snaps, buttons, and laces
- Check for excessive wear such as stretching, fading, pilling, holes, or tears
- Items must be free of odour and pet hair
- Remember – the original retail price should be over 1000 SEK ($100)
We don't accept swimwear, underwear or work out clothes without original tag. We don't accept clothes without any brand tag and/or marking.
If you're questioning a condition of a specific item, please contact our support team for advice. That way you avoid getting the item sorted out because of potential poor condition.