General questions

About the products

• What condition does the products on Yaytrade have?
• How can I be assured of the authenticity of items for sale on Yaytrade?
• How do I know the condition of a specific item?
• What do I need to post an ad for an expensive item?

Brand Sale

• I am missing my access code
• What does ‘Brand Sale’ mean?

My profile

• How do I create an account?
• I've forgotten my password, what do I do?
• How do I close my account on Yaytrade?
• Can I edit an ad?
• Where can I find my store-ID?

Ambassadors

• What is the minimum number of followers?
• How do I apply to become an ambassador at Yaytrade?

The fine print

• Where can I read your General Terms and Conditions?
• Does Yaytrade offer any kind of insurance policies for items and services?
• How am I taxed?